Welcome to Problem Report Center!

If you experience any issues with our products, feel free to report the problem here,
you only need to provide an email along with the problem description.
We’ll do our best to resolve your issue. Once the report is submitted, a track ID will be assigned to you.
You can check the status and response of your problem report with the track ID.

Report a New Problem

We can only help if your answers are complete and detailed. Please provide as much information as possible.


Check Report Status

Check if your problem has been noticed by us. You can also see the records of all your problem reports and our responses.